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Driver-owned ride-hailing app pioneers sustainable and inclusive model for the future


Global Goals & Global Society
Driver-owned ride-hailing app pioneers sustainable and inclusive model for the future

In a groundbreaking development for the ride-hailing industry, The Drivers Cooperative, New York City's largest driver-owned ride-hailing platform, is revolutionizing the sector by prioritizing the well-being of its independent drivers and embracing a sustainable and inclusive business model. With its recent launch of the "Co-Op Ride" app and an impressive financial forecast, The Drivers Cooperative is demonstrating its commitment to empowering drivers and fostering a sense of community within the industry.


The co-op, which was established in 2021, has made significant strides this year, including becoming the official transportation partner for Juneteenth NY, a celebration of African American heritage and emancipation. Moreover, exclusive revenue data obtained by Next City reveals that The Drivers Cooperative is on the cusp of achieving financial equilibrium, with expectations of turning its first profits in 2023.


Shaun Beckles, a former ride-hail driver and now the operations manager at The Drivers Cooperative, reminisces about the joy of connecting with passengers and experiencing the diversity of New York City firsthand. However, he became disenchanted with the impersonal nature of traditional ride-hailing companies, which prioritized investors' interests over those of their drivers.


Now, as part of The Drivers Cooperative's executive team, Beckles relishes the opportunity to work closely with drivers, fostering relationships and providing them with a platform to voice their concerns and aspirations. The co-op's unique approach sets it apart from competitors, allowing drivers to engage directly with operations and finance leaders, ensuring their needs are heard and addressed.





In 2022, during its inaugural year of operation, The Drivers Cooperative generated $5.9 million in revenue from 162,294 successful trips, with an impressive $5.2 million allocated directly to driver wages. These figures indicate a revenue increase of 12 times compared to the previous year, despite the co-op launching its services only in May 2021.


Remarkably, even with a minimum hourly wage of $30—an industry-leading standard—the co-op is nearly breaking even, recording a net loss of just $318,000 in 2022. Encouraged by this success, The Drivers Cooperative anticipates its first annual profit in 2023, which will be shared with drivers as dividends. Currently, approximately 9,000 drivers—representing an estimated 15% of New York City's total ride-hailing workforce—are members of the cooperative.


The co-op's leadership team comprises entirely former drivers, all of whom are people of color, including Beckles, driver engagement manager David Alexis, and finance manager Cynette Wilson. Wilson, who has been instrumental in guiding the co-op's financial growth, recently conducted an internal fireside chat about the co-op's finances, helping driver-owners understand the positive trajectory and profitability prospects.


The Drivers Cooperative has adopted a strategic growth model to navigate the competitive ride-hailing landscape. Recognizing that it lacked access to the vast venture capital pools that fuel industry giants like Uber and Lyft, the co-op initially concentrated on prescheduled trips, catering to government-funded paratransit, non-emergency medical transportation, and staff transportation for large corporations. This niche market accounted for approximately 30,000 trips per day and $300 million in revenue across New York City.


By focusing on prescheduled trips, The Drivers Cooperative was able to establish its $30-an-hour minimum wage—a defining characteristic of its driver-centric approach. By allowing drivers to sign up for specific shifts in advance, the co-op can accurately calculate the number of available drivers and assign prescheduled trips accordingly. This level of predictability ensures that most drivers earn at least the minimum wage, with occasional exceptions triggering an automated payout system to bridge the gap.


The co-op's commitment to driver welfare extends beyond financial considerations. The Drivers Cooperative has implemented various programs to support drivers, including a fund for purchasing electric vehicles. Through partnerships with organizations like the Lower East Side People's Federal Credit Union and the Hebrew Free Loan Society, members can access low-interest or zero-interest loans to facilitate the transition to eco-friendly vehicles. The co-op also offers the opportunity to refinance existing predatory vehicle loans, empowering drivers to secure better terms.


Joining The Drivers Cooperative means becoming a member-owner and actively participating in the company's decision-making processes. Drivers are involved in crucial aspects such as interviewing and selecting key executives, including finance manager Cynette Wilson.


This cooperative structure ensures that drivers' voices are heard and considered, fostering a sense of ownership and accountability.


The Drivers Cooperative's success is emblematic of its innovative approach, which aligns with the vision of a global society rooted in sustainability and the United Nations' Sustainable Development Goals (SDGs). By prioritizing the well-being of drivers, promoting community engagement, and embracing environmental consciousness through electric vehicle adoption, the co-op exemplifies the transformative power of civil society initiatives.


As The Drivers Cooperative propels New York City's ride-hailing industry into a more equitable and sustainable future, it serves as a model for other regions seeking to address the challenges faced by drivers and build a more inclusive and environmentally conscious society. By merging profit-driven entrepreneurship with social responsibility, the cooperative offers a compelling blueprint for a world where business and societal objectives converge.


More information: https://drivers.coop


Youtube credits: @start_coop


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